Support FAQ


Here are answers to some common questions. Please check the appropriate section for the answer to your question. If you don't find the answer here, and we'll get you sorted out. Note that our support operates on US Pacific time zone (GMT -8) so if you write us at three in the morning our time, you might not get an answer for a few hours.
General Questions about Audio Damage software policies.
General Questions about Audio Damage hardware policies.
Questions about your transaction, licenses, or store account.
Technical problems with an Audio Damage software product.
These video demonstrations of our products, by the designer, show you the hidden features and tricks you might not have picked up on. They can also give you a good overview of what each plug-in is capable of.